SIGN ME UP!
Terms of Service
Sign Me Up is a real estate signpost rental and installation service. Our goal is to provide fast, reliable, and dependable service to real estate agents in the Virginia Peninsula, Hampton Roads, and surrounding areas. The following are the terms and conditions to meet and exceed your expectations.
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GENERAL OVERVIEW: SignMeUpVA.com builds and installs wooden real estate signposts at specified addresses provided by a real estate agent for the purpose of advertising that property for sale or rent. The post-rental period is for 120 days or less from the date of installation, or 7 days from the date the property closes or the listing is removed. SignMeUpVA.com also provides sign panel storage and installation service at no additional fee.
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ORDER COMPLETION TIME FRAME: SignMeUpVA.com goal is to have signposts installed within three business days, excluding extreme weather days, as long as an accurate and complete order is received by 3 pm for our immediate service area. Please be aware that business days do not include weekends or holidays.
For orders outside of our typical service area, there is a 4-5 business day window for installation.
SIGNPOST PLACEMENT: SignMeUpVA.com will install the signpost wherever the Agent instructs us to do so, if possible. Underground utilities and legal guidelines (which me vary by area) may affect signpost placement.
If the agent does not mark a specific location , SignMeUpVA.com will place the post for the best possible visibility, as determined by our trained installation team. If the agent does not mark a specific location, and later asks for the post to be moved at the same address, SignMeUpVA.com reserves the right to charge an additional “Installation Charge" or "Trip Fee".
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ORDER PLACEMENT: Agent is responsible for providing a complete and accurate property address. This information must be accurate and provided correctly or the order completion may be in validated and additional charges apply. Furthermore, it is incumbent upon the Agent to know if posts are permissible at the installation address. If a SignMeUpVA.com installer is refused access by the Homeowner or Home Owner Association, a trip fee will apply. For signpost installation on vacant land or construction sites, the land must have a locator marker or stake in place by the agent prior to placing the order.
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UTILITY LINES AND OTHER UNDERGOUND CABLES: When an order is placed with SignMeUpVA.com our team will contact Miss Utility to locate and marking all underground equipment, including utility lines, cable lines, sprinkler systems and underground dog fences. This process takes 3 business days. Neither SignMeUpVA.com nor it’s employees or agents are responsible for damage that may be caused by unmarked underground facilities.
The presence of yard light (gas or electric) or any visible electrical or telephone boxes (light green in color) indicates underground utility lines at the property.
ORDER CHANGES/CANCELLATIONS: For changes to a pending order before 5pm the day before the post is to be installed, please call 757-818-0663 to cancel the order. A trip charge may apply depending on the timing of the cancellation order.
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SIGN PANEL INSTALLATION POLICY: SignMeUpVA.com also provides sign panel storage and installation service to the agent who requests. Agents must have provided sufficient panels to SignMeUpVA.com, and a panel must be in the appropriate warehousing facility at the time installation is ordered and scheduled for installation. SignMeUpVA.com does NOT guarantee that a sign panel will be installed at a property on the same day that the panel is removed from a different property. Our installers work on a predetermined route scheduled from orders received the day before and may not be in the area the new installation is ordered.
If an agent has not placed an order for one year, their panels may be disposed of without notice. If an agent wants their panels returned, agent is responsible for picking their panels up at the SignMeUpVA.com office during normal business hours.
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SIGNPOST RENTAL PERIOD AND REMOVAL: SignMeUpVA.com services are foremost a rental relationship with the agent and/or agency. The signpost rental period is for 120 days from the date of installation, or 7 days from the property sale closes or the listing is withdrawn from the agent or the market. SignMeUpVA.com reserves the right to remove a post, without notice, after the four month initial instillation if the post has no panel or the agent has not requested an extended period rental and paid the $15 extension fee for another 120 day period.
Agents and homeowners are strickly forbidden from moving or removing the installed posts. If the post is damaged in any way, agent/agency is responsible for up to $60 lost/damaged post charge.
When ordering a removal, agent is responsible for post being accessible for the pickup insuring the post is not locked in a garage, storage shed, etc. If the post is not removed on the first trip, a $20 trip charge may be charged for the additional trip.
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AGENT INFORMATION: Agent is responsible for providing accurate information during the order process. If the agent switches agencies, agent is responsible for notifying SignMeUpVA.com via email to signmeupva1@gmail.com. If agent fails to update agency information, a signpost installation may be completed with the wrong sign panel. In this situation, the agent will be charged a trip charge to install the correct panel.
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RESOLVING SIGNPOST ORDER ISSUES: If there are any issues related to your signpost installation (missing or incorrect panels or riders, or leaning /fallen signpost) please place a service call to 757-818-0663 or emailing us and the issue will be corrected as soon as possible. If it appears the post is leaning due to the agent or homeowner removing and trying to reinstall the signpost, agent will be charged a trip charge.
PAYMENT: Agent is responsible for maintaining a valid credit card on file with SignMeUpVA.com. If the agent’s credit card is declined, an additional “Declined Credit Card” fee may be applied.
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SUMMARY LISTS OF ADDITIONAL CHARGES:
Lost/Damaged Post: $60
Declined Credit Card Fee $25
Trip Charge $20
Extended Post Rental Fee $15
Late Payment Fee $10